FAQs

How do IncOders work? Is IncOder measurement truly absolute for absolute output devices? Do IncOders carry out self checks or Built-In-Test (BIT)? What happens if the Rotor or Stator get wet or dirty? Are IncOders affected by magnets? How can we specify a custom IncOder variant? Does measurement performance vary with Rotor concentricity? Can IncOders be used for airborne applications? Can we route the cable out radially rather than axially? Are IncOders suitable for use in harsh electromagnetic fields? Can an IncOder run with a different electrical output such as 4…20mA? At what Baud rate can the Data interface operate at and does this effect cable length? Can IncOders be used outside the stated operating temperature limits? Are there lightweight IncOder versions? Can IncOders be used submerged in oil or water? Do IncOders produce electromagnetic emissions? Do IncOders require an Export License? How can an IncOder be calibrated? What if we need to earth the IncOder casing? Does the Rotor need electrical earthing? Does measurement performance vary with Rotor to Stator gap? Are ATEX rated versions of IncOder available? Are IncOders RoHS & REACH Compliant? How do we fit the Set Screw Rotor with a Servo Clamp Stator? Do IncOders outgas? What’s the largest IncOder you can build? Are IncOders available with alternative metal finishes? How does Zettlex manage the obsolescence of electronic components? What’s the difference between an IncOder and an encoder? Why are there different part numbers for different voltage ranges when most IncOders accept a wide voltage range? What happens if we install the IncOder with an air gap bigger or smaller than the stated axial tolerances? What happens if we install the stator and rotor with a radial mismatch which is bigger or smaller than the radial tolerances? What causes the measurement error in the IncOder’s output? Can we get a higher accuracy if we install more accurately? What happens to accuracy if measurement range is reduced? How do we calibrate in situ? If we calibrate with 3 or 4 points will there be an improvement inaccuracy? What is the temperature coefficient? Why is IncOder’s thermal coefficient so small? What happens if ice gets between stator and rotor? Why are the Extended Range Cold Temperature Options only available in 12 or 24V? Will 5V work at lower than -40C? Why does IncOder offer so many versions of SSI? Why don’t you do a sin/cos output? Can an IncOder replace a resolver? What is BiSS-C? Will you ever do an angle sensor with CAN output? Will you ever do an encoder with EtherCAT output? Why don’t you make bigger than 590mm diameter? We need a drop in replacement for a failing capacitive encoder – can you make one? Does IncOder software comply with DO-178? Does hardware comply with DO254? Will IncOders be OK submerged? What’s the pressure rating for IncOder operation? What happens in the design of Extended Range option for extreme shock and vibration? What is the difference between standard and extended range? How do you test IncOders? Can we swap Rotors and Stators? Can we just buy a Stator? Can we just buy a Rotor? If we order a quantity of say 50 or 100 what lead time is required? If we order a quantity of >20 can we have them delivered in batches? How long can a cable be from an IncOder? What materials can be placed between Rotor and Stator? What is the maximum gap between Rotor and Stator? What does update rate mean? What is ‘static’ accuracy? What is the precision of an IncOder? Is it possible to have an update rate of 2kHz? What is the difference between INC-3-75-180101-SSI1-AC1-12-AN and INC-3-75-181001-SSI1-AC1-12-AN? Is there an advantage to an update rate of 10kHz compared to 1kHz? What is the lead-time for a standard IncOder? Can we get a Certificate of Conformity? Can we place an order using credit card? What happens if an IncOder is used above the stated max. measurement speed? Are IncOders space qualified? Can IncOders operate submerged in oil?
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